Currently trending
Digital purchase process.
Digital purchase of precious metals, mixed lots and dental gold — from the customer enquiry through pre-valuation to entry into your ERP.
Why this topic matters right now
Precious metals are in demand, gold prices are high and many end customers want to enquire online about dental gold, scrap gold, mixed lots or heirlooms — before making the trip to a branch. Anyone who covers this digitally cleanly wins appointments, saves follow-up questions and keeps control over valuation.
How we build the purchase process
- Digital enquiry form with categories for precious metals, mixed lots, dental gold, watches, jewellery.
- Image upload: customers upload photos directly, optionally with AI pre-valuation (see AI Solutions).
- Structured pre-qualification: simple rules filter clear cases upfront.
- Hand-off to your team: structured enquiry in your ticket system or CRM.
- ERP integration: valued purchases flow directly as documents or transactions into your inventory system (incl. SAP Business One).
- Appointment scheduling: automatic proposals for on-site drop-off or insured shipping.
What you get out of it
- More purchase enquiries — including outside your branch opening hours.
- Fewer follow-ups: the form clarifies condition, quantity and expectations upfront.
- Less duplicate entry: valuations flow structured into your inventory system.
- A clear data base for later resale in your shop or on marketplaces.